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FAQs

1. What makes Ekam's jewelry different from other brands?

At Ekam, our jewelry is more than just an accessory — it's a feeling. Each piece is crafted with deep thought, symbolizing emotion, individuality, and timeless elegance. We focus on minimal yet meaningful designs that resonate with your inner self, using high-quality materials and ethical craftsmanship.

2. Is your jewelry made with real gold or gold-plated materials?

Ekam offers a carefully curated range of jewelry made from gold-plated sterling silver, brass, and semi-precious stones. While we do not use solid gold, our gold plating is long-lasting and tarnish-resistant, designed to offer the luxurious look of fine jewelry at an accessible price.

3. Can I return or exchange a product if it doesn’t suit me?

Yes, absolutely. We offer a 7-day return or exchange policy on all unworn and undamaged items. If a product doesn't feel right, reach out to us within 7 days of delivery and we’ll help with a smooth return or exchange. Please note: customized products are not eligible for return unless defective.

4. Do you offer customization or personalization options?

Yes! Ekam offers personalized engraving, initials, and birthstone additions on selected pieces. Whether it’s a gift or something meaningful for yourself, we’d love to make it uniquely yours. Just look for the “Personalize it” option on the product page or contact our support team.